CRAELLO / SUPPORT & INFORMATION

Delivery information

Delivery estimate

Dispatch in 1–3 business days. Estimated tracked delivery: 5–14 business days after dispatch.

Business days exclude weekends and public holidays. Timing may vary by destination and carrier. Delivery charges and available services are shown at checkout before payment.

Follow your shipment

Tracking information is sent to the email address used for your order after dispatch. Enter your tracking number on our tracking page to see the latest shipment updates. Allow time for the carrier to register the parcel.

Track my order

Need an update?

If your order is outside the estimated window or you cannot find the tracking email, contact craellostore@gmail.com with your order number.